Have I done the wrong thing? Email I received: Subject: [Fwd: New* SARS Insurance] From: "XXXXXX (NTUC INCOME)" xxxxxx@mail15.com Date: Thu, 8 May 2003 11:33:09 +0800 To: xxxxxx SARS Insurance Plan SARS Insurance Plan $30,000 life cover $150 daily hospital benefit $100 home quarantine benefit With the outbreak of SARS, it is important for all of us to maintain a healthy lifestyle and build up our immune system. It is also vital to have peace of mind that we are financially protected against the adverse effects of SARS. We have introduced the FIRST insurance plan specially tailored to cover SARS. You can cover your whole family under a single plan. Your whole family can receive these benefits. - Rates are non-guaranteed, policy is yearly renewable. - Annual premium: 18 months - 55 years:$100 56 - 75 years: $150 (21 day waiting period applies) $30,000 Death due to SARS $150 per day Hospitalisation due to SARS (Max 60 days) $100 per plan Home Quarantine (if ordered by MOH) For more details, please contact: XXXXXX Insurance Advisor Handphone: xxxxxx e-mail: xxxxxx To unsubscribe, please reply with “Remove” in the subject header Email I sent to NTUC: Dear sir/mdm, I received this email on some SARS insurance plan by an email address netinfo@mail15.com . My first impression on this email is just a spam / junk mail. Then I went on to your website, and I was surprised to see that the originater of the email is from NTUC Income, with an email address NOT from NTUC Income. If this email is really sent by the advisor, I believe it reflects very badly on the the image of NTUC income, especially when I am already under the cover of NTUC insurance, by another advisor. Hope that you can review the policy on advertising. Mr BLOG Reply from NTUC I received: Dear Mr BLOG, Thank you for your email. We have noted your feedback and have forwarded your email to our operating department for their necessary action. Best Regards XXXXXX Customer Service Assistant Customer Service Dept Co-operative...A Better Life Mr BLOG